Terms of service

TABLA DE BRIE - CUSTOMER AGREEMENT

This Customer Agreement ("Agreement") is entered into by and between Tabla De Brie ("Company") and the undersigned customer ("Customer") as of the date of purchase or order placement.

1. SERVICES

Tabla De Brie agrees to provide custom charcuterie boards and/or related food products ("Products") as selected and agreed upon at the time of order.

Please note: All charcuterie boards and grazing tables vary in appearance. While every effort is made to create a visually stunning presentation, the final arrangement, styling, and specific product placement will vary based on seasonal availability, board size, and artistic discretion. No two boards are identical.

2. PAYMENT TERMS

  • Full or partial payment may be required at the time of order.

  • Any deposit made by the Customer is NON-REFUNDABLE under all circumstances.

  • Orders will not be confirmed until the required payment or deposit is received.

3. NO REFUND POLICY

  • ALL SALES ARE FINAL.

  • Once a Product has been delivered, picked up, or otherwise received by the Customer, NO REFUNDS will be issued.

  • This includes, but is not limited to, dissatisfaction with taste, appearance, or subjective expectations.

4. ORDER CHANGES & CANCELLATIONS

  • Any request for changes must be submitted at least 48 hours prior to the scheduled delivery or pickup time.

  • Tabla De Brie reserves the right to deny changes based on availability or timing.

  • Cancellations will not result in a refund of any deposit or payment already made.

5. DELIVERY & PICKUP

  • The Customer is responsible for providing accurate delivery information.

  • Tabla De Brie is not liable for delays caused by incorrect addresses or unforeseen circumstances beyond reasonable control.

  • Risk of loss transfers to the Customer upon delivery or pickup.

6a. FOOD ALLERGIES & LIABILITY

  • Products may contain or come into contact with common allergens including, but not limited to: dairy, nuts, gluten, and meats.

  • The Customer assumes all responsibility for informing guests of potential allergens.

  • Tabla De Brie shall not be held liable for allergic reactions or food-related issues once the Product has been delivered or picked up.

6B. FOOD SAFETY
Tabla de Brie follows all applicable food safety guidelines and uses ingredients purchased from trusted suppliers. While we take every precaution to safely prepare, handle, and transport our food, some fresh fruits, vegetables, herbs, and other produce may carry a natural risk of foodborne illness, including Cyclospora, even when proper food safety practices are followed. By purchasing our services, the Client acknowledges these inherent risks. Tabla de Brie is not responsible for illnesses caused by contamination that occurs before ingredients reach our kitchen and could not reasonably have been detected or prevented through proper food handling.

7. PHOTOGRAPHY, FILMING & MARKETING

Tabla De Brie reserves the right to photograph and/or film its setup process, finished products, and event presentation for professional and marketing purposes. By entering into this Agreement, the Customer grants Tabla De Brie permission to use any photos or videos taken during the event — including those of the Product and setup — for marketing, promotional, and social media use, without further consent or compensation.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Tabla De Brie shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the Products or services provided.

9. FORCE MAJEURE

Tabla De Brie shall not be held responsible for failure or delay in performance due to events beyond its control, including but not limited to natural disasters, accidents, supply shortages, or acts of God.

10. AGREEMENT ACCEPTANCE

By placing an order and/or making payment, the Customer acknowledges that they have read, understood, and agree to be bound by the terms of this Agreement.